Delta changes baggage fee rules for soldiers - CBS46 News

Delta changes baggage fee rules for soldiers

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ATLANTA (CBS ATLANTA) -

Delta Air Lines announced the company increased its free checked baggage allotment for U.S. Military traveling on orders in Economy Class to four checked bags.  

Delta's revised baggage policy also allows U.S. military personnel traveling on orders in First and Business Class to check up to five bags at no charge.

This change also adds dependents traveling with active military on orders.

Click for details of Delta's baggage policy.

Soldiers returning home from Afghanistan have Tough Questions for Delta Airlines.

They wanted to know why they had to pay almost $3,000 in baggage fees on their way back to the states.

"Not happy, not happy at all," said one soldier on a video posted to YouTube. "We had a little issue with the bags this morning."

An un-named unit of nearly thirty Army soldiers said they had to pay $200 each to get their luggage home.

"We found out that we had too many bags," continued another soldier. "We had four bags but Delta Airlines allows only three bags and anything over three bags you have to pay for. Even though there's a contract between the U.S. Government and Delta Airlines."

The soldiers, who flew in coach, said their orders allowed them to bring four bags on board for free.

So CBS Atlanta took the tough questions to Delta.

"Delta offers active duty U.S. Military personnel traveling on orders up to four complimentary checked bags in First/Business class, and three complimentary checked bags in coach," said a Delta spokesperson.

A military spokeswoman told CBS Atlanta News that any extra bag fees charged by an airline will be reimbursed by the government, depending on their orders.

One of the soldiers on the YouTube video then talked about what he was carrying in his fourth checked bag.

"It was a weapons case holding my grenade launcher and a 9 millimeter, the tools that I used to protect myself and the Afghan citizens while I was deployed in the country," he said.

"Good business model, Delta," said another soldier. "We're actually happy to be back in America."

Some soldiers told CBS Atlanta said the military men in the video will be in a lot of trouble when their superiors find out about the clip on YouTube.

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