Atlanta woman says company failed to install headstone - CBS46 News

Atlanta woman says company failed to install daughter's headstone

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CBS Atlanta News questioned a local business on Thursday regarding a missing headstone at Greenwood Cemetery in southwest Atlanta.

The headstone was supposed to be placed on the grave of Mary Norwood's daughter, 37-year-old Carla Vincent, who suddenly passed away last May from cardiac arrest.

But Norwood wasn't able to give her daughter a proper burial.  She told CBS Atlanta News that she paid more than $1,000 to Best Buy Caskets in Atlanta for the headstone to be installed more than nine months ago. 

But the headstone was never placed at the burial site.

"It's unacceptable, it's just unacceptable," Norwood said.

Carla Vincent's sister, Brenda Johnson, told CBS Atlanta News that she didn't know what happened once the money was paid for the headstone. 

"They're taking the customers' money and I don't know what they're doing with it, but they're not doing what they're telling the customers they're going to do," Johnson said.

So CBS Atlanta News went to Best Buy Caskets on Martin Luther King Jr. Drive to question management about when the headstone would be placed on Vincent's grave.

"All I have to do is drive two hours to Elberton to pick it up from the manufacturer," said Sean Moorer, who works for Best Buy Caskets. 

Best Buy Caskets management told CBS Atlanta News that they needed an additional part to complete the installation, and Vincent's headstone was sitting on the showroom floor.

CBS Atlanta News asked Moorer if the headstone would be installed within the next week.

"Yes sir, well, by Friday it should be installed," Moorer said.

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