Driver Services experiencing statewide computer outage - CBS46 News

Department of Driver Services experiencing statewide computer outage

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The Department of Driver Services has been experiencing a statewide computer outage at all licensing and testing centers.

A software glitch either shut down or slowed computers throughout the day on Tuesday.

Pamela Shardow was one of more than 50 people who waited several hours during the computer outages. She described her frustrating ordeal to CBS Atlanta.

"Exhausting, I got here about 11 a.m. I've been sitting for what? It's like 4 p.m., [five] hours. It's crazy, I don't know," said Shardow.

DDS told CBS Atlanta News the problems continued throughout the day.

Just after 4 p.m. workers at the Capital Avenue location in downtown Atlanta cleared out the room and closed up shop for about an hour. Anyone who wasn't already at a service counter was asked to leave.

Olga Yarkony told CBS Atlanta News she was one of those people. 

"They said, 'OK, everything is closed. We can't serve you anymore. You can come tomorrow and start all over again.' People got upset," said Yarkony.

Capital Police were called to the location. They monitored the doors as the lucky few who got to stay finished up their business inside.

It's not the first time that software issues have pledged the DDS. Last June, commercial drivers at the former Hapeville location, were turned away for a couple of days because of another computer problem.

The DDS spokesperson said they're working on the problem and hope to have it fixed by Wednesday morning.

The department's website was still reporting problems late Tuesday evening.

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