Hartsfield-Jackson encourages passengers to arrive early - CBS46 News

Hartsfield-Jackson encourages passengers to arrive early

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In light of TSA staffing shortages and long lines at the domestic security checkpoint, Department of Aviation officials at Hartsfield-Jackson Atlanta International Airport advise passengers to arrive 90 minutes to two hours prior to their scheduled departure time.

Wait times were as long as 70 minutes Friday, as passengers experienced what appears to be the effects of sequestration on TSA staffing.  The Airport has 22 checkpoint lanes at the main checkpoint in the domestic terminal. However, only 13 lanes were open when lines were at their longest.

Airport officials have stationed extra customer service representatives along the checkpoint lines to direct passengers to the shortest lines within the checkpoint areas.  Additionally, the representatives monitor all three domestic checkpoints to determine when passengers should be directed to other less congested areas.

Hartsfield-Jackson, the world's busiest airport, sees about 45,000 passengers pass through it domestic checkpoints on an average day.  Officials estimate that approximately 55,000 passed through on Friday, the start of a busy Mother's Day weekend.

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