CBS Atlanta gets action for senior living with water damage - CBS46 News

CBS Atlanta gets action for senior living with water damage

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CBS Atlanta News responded to a call for help from a senior citizen living in DeKalb County.

Vivian Adams, 88, said rainwater flooded her Stone Mountain villa leaving mold and mildew behind.

"I told her 'don't let this white hair fool you, I've got brains I haven't used yet,'" Adams said.

Adams said management removed carpet in her bedroom after water seeped inside her villa last month. Since then, she's been forced to sleep on the couch and not in her medical bed.

"I'm having a hard time getting around now because of the soreness and the achiness in my neck, my back, my hip and my knees," Adams said.

Adams said management added a drainage ditch behind her home a few days ago, but it's uncertain if it will solve the problem. They also offered to move her under one condition.

"They made Ms. Adams sign a letter to move in an apartment that she had never seen before and they wanted to hold her accountable for whatever damage in the apartment. They didn't walk Ms. Adams through there like they should have and when I went down to inspect the apartment it was filthy," senior advocate Eugene Carter said.

So CBS Atlanta News went to the administrative office for Mercy Housing to get to the bottom of the issue.

A manager had locked the door and closed the blinds and said she was on a lunch break. So we contacted the corporate office and they told us they're looking into the matter.

"I'm not here to have anybody fired or lose their job. I just want them to do the job that they were hired to do for the seniors," Adams said.

The corporate office released the following statement regarding the issue.

"Mercy Housing takes great pride in the welfare of those whom we serve and safety and well-being of our residents is our primary concern. On July 26, a resident contacted us about water intrusion in their unit. The next day, we started working with contractors to repair the damages. To accommodate the residents' needs, we did offer to temporarily relocate the resident into a vacant unit at the property until the damage was repaired, but the resident declined. We hope to complete all the repairs to the unit by next Wednesday."

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