Postal service warns of email scam - CBS46 News

Postal service warns of email scam

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A warning for postal service customers: Con-artists pretending to be the U.S. Postal Service are sending out emails in an attempt to get your personal and financial information.

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Customers being targeted will get a notice like this one in their email. The subject line will likely say USPS "Delivery Failure Notification".

"Basically, it gives a date and says on such and such a date we attempted to deliver a package but were unable to deliver it. Please click on the link below to print up a delivery label and take it to your local post office to pick up the package," said US Postal Inspector, Mike Carroll.

The link will provide information on when to expect delivery. But when you click on it, "You're going to get a malicious virus that is going to be installed on your computer which can log keystrokes and possibly obtain personal identification information and account information," Carroll said.

The email is bogus.

"This is not the way the postal department will notify customers if they have a package," Carroll said.

The most important thing to do is not click on the link. Instead, forward it to, then delete the email.

"It will notify USPIS the email is circulating and we can deal with it and investigate it and it won't harm your computer," Carroll said.

If the email contains poor grammar or spelling errors, states immediate action is necessary to avoid penalties, or requests personal information, the email is likely bogus.

If you have questions about a delivery by the postal service, you can call 1-800-ASK-USPS.

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