Car parked with valet service disappears - CBS46 News

Car parked with valet service disappears

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It's not every day you give your car to a reputable valet company to park, and it vanishes.

But, that is exactly what happened to Scott Hoar who was in Atlanta this week on business. Hoar said he was staying at the Homewood Suites in Midtown and parked his car with AAA Parking. On Thursday, he woke up to get his car and get to work. That's when he said things got strange.

"They told me they couldn't find my car," Hoar said. Hoar, who is from Raleigh, North Carolina spoke to CBS46 News via Skype.

"The parking attendant at the valet service, which is AAA Parking, and their management kept telling me the car would be returned and that it was given to another guest by accident staying at the hotel."

A representative with AAA parking told CBS46's Mike Paluska that this is a rare occurrence for a car to go missing. They would not comment on whether the car was stolen or accidentally given to the wrong person.

Hoar said the rental car company, Hertz, still hasn't located the vehicle. It is a four door, brown Hyundai Elantra.

"What Hertz is thinking, and so am I is that an employee of this company stole the car," Hoar said.

The Atlanta Police Department filed a report on the missing car. But, since the report states that the company believed the car was accidentally given to the wrong guest, it has not been reported as stolen. A police representative said until the car is found, or more information is given to them, they are not actively searching for the car.

"I have learned to be very suspicious of valet parking," Hoar said. "What you need to do is watch that car leave. And, see where they put the key. And, I would say a couple of times in the evening call and check and make sure that car is still there."

Looking back Hoar said he noticed that the keys to the valet station were not secured.

"The lock box was not locked, it was wide open," Hoar said.

A representative with AAA Parking said they are looking into what happened, and that "mistakes do happen."

Hoar said he is just glad it was a rental car. He wants people in Atlanta to think twice about valeting with AAA Parking, with their personal cars.

"I don't have a lot of faith in this parking company," Hoar said. "I have had to take all the steps to incite them to reimburse me for a GPS. They never offered anything. I had to call them up and tell them. Until the news called they acted like my car that was missing wasn't a big deal."

Hoar said after we called the company for comment, the Vice President called him personally to apologize for their mistake. The VP, Hoar said even gave him his personal cell phone for follow-up questions.

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