Common Travel Dilemmas Lead to Americans Answering "What Would You Do?" - CBS46 News

Common Travel Dilemmas Lead to Americans Answering "What Would You Do?"

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SOURCE Travel Leaders Group

Travelers weigh-in on saving beach chairs at resorts, kids at adult-only pools, tipping bellman and hotel maids, and more, in survey by Travel Leaders Group.

PLYMOUTH, Minn., May 20, 2014 /PRNewswire/ -- While air travel etiquette – or lack thereof – is a frequent topic of conversation among travelers, there are myriad more common travel scenarios warranting discussion about how best to resolve or defuse a situation. In a recent survey, Travel Leaders Group asked Americans how they would handle uncomfortable – yet fairly common – travel dilemmas such as tipping hotel and resort bellman and maids, saving unoccupied beach chairs at resorts, and bringing kids to adult-only pools at resorts and hotels, along with vying for overhead storage bin space on airlines. The series of "What would you do?" travel dilemma questions were part of a survey conducted by Travel Leaders Group – a $20 billion powerhouse in the travel industry – from April 6 to April 28, 2014, and includes responses from 2,719 consumers throughout the United States.

"Our 'What would you do?' questions have yielded some very intriguing responses over the past two years – and this year is no different. For example with airplane overhead bin space at a premium, it may surprise some that nearly 75% of survey participants insist they try to get as close to their assigned seat as possible before placing their carry-on in the overhead space. Resort-goers have a low tolerance for others who save beach chairs and then leave them unoccupied – over 66% of those polled said their limit would be two hours or less before they seized the unoccupied chair. Children at adult-only pools prompted a wide variety of responses," stated Travel Leaders Group CEO Barry Liben. "Some of the questions in our survey may seem humorous, but they can have a real impact on one's overall travel experience. Since there's no official playbook or handbook on proper travel etiquette, this survey – along with the sage advice from our professional travel agents – can assist travelers so they are able to face these uncomfortable travel scenarios with confidence."

Key Statistics and Findings

When asked, "If you were on vacation at a hotel or resort and someone 'saved' a beach chair yet was nowhere in sight, how long would you wait before taking that chair if no others were available?" the responses were:

Less than 1 hour

24.1%

1 hour

28.7%

2 hours

13.8%

3 hours

2.5%

4 hours

1.2%

More than 4 hours

29.8%

When asked, "If a bellman at a hotel/resort grabbed your luggage and started taking it to your car/cab or room without you asking for assistance, would you still tip the bellman?" the responses were:

Yes, the usual amount I would normally tip

48.8%

Yes, but less than the usual amount I would normally tip

32.4%

No, I wouldn't tip because I didn't ask for assistance

18.8%

When asked, "Tipping maid service at hotels is increasingly common and the norm in many destinations. When staying at a hotel or resort, do you tip the maid service?" the responses were:

Yes, every day regardless of the length of my stay

35.0%

Yes, but only if I'm staying more than 1 night

17.6%

Yes, but only if I'm staying more than 2 nights

21.1%

I never tip the maid service

26.3%

When asked, "If you were enjoying an adult-only pool at a hotel or resort and another guest brought their child/children into that pool area, what would you do?" the responses were:

Alert the hotel/resort staff only if the child/children are disruptive

27.8%

Alert the hotel/resort staff regardless, because it is adult-only

27.2%

I would do nothing; it wouldn't bother me a bit.

18.2%

I would do nothing but hope someone else would address the situation

11.6%

Say something to the parent(s) only if the child/children are disruptive

9.5%

Say something to the parent(s) regardless of their child/children's actions
because it is adult-only

5.7%

When asked, "When staying at a hotel or resort, if there are loud noises coming from the room next door (or above/below your room), what would you do?" the responses were:

I would call the front desk and ask that they deal with the issue

87.5%

I would do nothing

8.9%

I would bang on the wall/floor/ceiling to get the message across

1.9%

I would call that room and directly ask the individual(s) to be quiet

1.4%

I would be as loud as I could to get the message across

0.2%

When asked, "Many hotels and resorts indicate they are trying to conserve water and energy and ask guests to consider reusing their towels. Do you …" the responses were:

Always try to reuse towels

49.8%

Sometimes throw the towels on the floor and sometimes reuse towels

38.8%

Always throw the towels on the floor

11.4%

When asked, "When flying, if you were concerned about overhead bin space for your carry-on bag in the area where your seat is located, would you place it near the front of the plane as soon as you got on?" the responses were:

I'd at least try to get as close to my assigned row as possible

74.8%

I'd go all the way to my assigned row and then ask the flight attendant for assistance

20.9%

Absolutely!

4.3%

For more, go here.

Contact:

Steve Loucks 

Kathy Gerhardt


763-744-3797 

763-744-3710


sloucks@travelleaders.com  

kgerhardt@travelleaders.com

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