Some people who use Marta's Red Line say, it is often a pain to ride.
"If you have a lot of luggage and you have young children, you have to stand up on the train and it is really tiring," said Veronica Gichana.
The Red Line runs between Hartsfield Jackson International Airport and North Springs. Gichana rides it often and she said during peak times, the trains are often overcrowded and the wait time for the train is too long.
"I did miss an international flight because we missed the train, which was 15 minutes late. So we missed the flight by 15 minutes and had to pay extra money for the tickets to Kenya.
But Marta said changes are on the way that should improve the situation.
"You will see full six car trains out running every day, but on the ten minute headway. If you are on the branches and from Lindbergh to the airport you are going to see a train every five minutes," said Richard Krisak, Marta's Chief Operating Officer.
Last week Marta increased the frequency of the trains on the Red and Gold lines, while at the same time going from six to four cars on each train. The move didn't go over well with some customers.
"We got a few comments last week about some overcrowding and our own folks that actually do traffic checks and count the cars, saw that there seemed to be some cars that were overcrowded," Krisak said.
Krisak said the adjustments should make things better for everyone. Veronica is hoping he is right.
"It's a very good idea that I support a lot," Gichana said.
Copyright 2014 WGCL-TV (Meredith Corporation). All rights reserved.
Tuesday, April 20 2010 11:21 PM EDT2010-04-21 03:21:00 GMT
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