Residents complain of bed bugs at senior living center in Atlant - CBS46 News

Residents complain of bed bugs at senior living center in Atlanta

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Source: WGCL Source: WGCL
FULTON COUNTY, GA (CBS46) -

People at an Atlanta senior living center are pleading for help. One woman who lives at Big Bethel Village said she's had bed bugs in her apartment for five months.

Mithaline Williams said a doctor told her bruises on her skin are bed bug bites. Williams said she complained to management about the bed bugs in January but nothing was done until last week. Now even after a cleaning service came, CBS46's cameras spotted bugs in her apartment.

Williams said she's already spent $2,000 out of pocket on hotel stays and medical expenses due to the bed bugs. Now she says she can't afford to go anywhere else and is forced to stay in the bug infested apartment.

"Everything I own has been thrown out," she said.

When no one from Big Bethel's management office would respond to CBS46, we called their corporate headquarters, National Church Residences. They said the complex checks for bed bugs quarterly. But Williams says those inspections aren't thorough.

A caregiver who has patients at the complex asked that her name not be released but says Williams isn't the only one dealing with these issues.

"I have seen residents leaving because of bed bugs situations," she says. 

The woman says that the situation is out of control.

"It's just horrific that something like this could be going on to our seniors and no one has helped them."

Williams said she can't afford to go back to a hotel so for now she'll sleep on a cot.

CBS46 asked National Church Residences if they'll reimburse her for her loses. A spokesperson responded to CBS46 with the following statement:

"We care about the well being of all of our residents. Big Bethel Village did not have bedbugs in March 2017. Ms. Williams reported bedbugs in early May and was treated May 11. Her residence will be treated again on May 25. We will continue to work with her to remediate the situation."

- Sojourner Marable Grimmett, Director of External Affairs, Atlanta Region, National Church Residences

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