Broken elevators leave the elderly and disabled stranded, fixed - CBS46 News


Broken elevators leave the elderly and disabled stranded, fixed after Bulldog shows up

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The elevators at the Bethel Tower apartments in downtown Atlanta are so old, management didn't have the parts to fix them when they broke late last week.

Hours after the CBS46 Bulldog showed up demanding answers, the church that owns the building called to say the elevators were back on.

Some residents had been isolated and trapped in the 16 floor high rise since the elevators broke Friday. An angry tenant called the situation "unacceptable". She said Tuesday, "There's people in there that need help."

Management initially refused to let our team in, hanging up on calls and shutting the blinds to the ground floor office windows. Eventually, a resident gave us access to the building as registered guests. We saw the broken elevators first hand, then did what residents have been doing since Friday--walked to a back staircase and hiked up a difficult 15 floors. 

We met a stranded resident, who is wheelchair bound and missing a leg. When asked if he has been able to go anywhere, he said no. Not only can he not get downstairs, but he couldn't get upstairs and out of the heat when the elevators broke. "I was trapped out of my apartment Friday night until 5 and a half hours."

"We are not happy its taken four or five days," said the pastor of the church that owns the building, Big Bethel AME church.

The pastor blaming the long outage on a lack of repair parts. "They don't really have stock parts in town."

He says upgrades are being made now to make sure this doesn't happen again.

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