Officials at Hartsfield-Jackson International Airport are calling out the Transportation Security Administration, claiming dramatic changes must be made within the next two months.
Airport manager Miguel Southwell sent out a letter to not only the TSA but also Georgia lawmakers.
Southwell says that TSA staffing is not up to par and the airport is threatening to hire a private company to handle the screening process is changes aren't made.
This comes after several complains from passengers, claiming that lines are too long. One passenger who spoke with CBS46 News says the TSA caused her to miss her flight and also cost her about $1,000.
"I understand there are some days that are a little bit busier than others but you should not miss your flight because you've been in the screening line for two hours," says passenger JoAnn Beavers, who missed her flight to Houston.
Many people have taken to social media to voice their displeasure about the screening process at the airport. Here are just a few tweets gathered from Twitter:
last week, noting that security checkpoint wait times are nearly an hour.
In the letter, Southwell writes, "Hartsfield-Jackson is still plagued by inadequate TSA staffing and despite a 7.5 percent increase in staffing, it was late and inadequate."
Southwell also writes that he's "more concerned about this summer and increased passenger traffic. As the airport experience demonstrates, things appear to be getting worse."
Southwell closes the letter by writing, "If dramatic changes aren't made within two months, the airport will partner with a private company to screen passengers."
There has been no response yet from TSA officials. CBS46 will keep you posted.
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